Privacy Policy

1. About This Privacy Policy
This Privacy Policy explains how DMX KING collects, uses, stores and discloses personal information when you interact with our business, including when you visit our website at or purchase our products/services.

2. The Personal Information We Collect
We may collect personal information including your name, email address, phone number, billing and delivery address, purchase, and information you provide when you contact us.

We may also collect information about how you use our website, including your IP address, device information, and browsing activity, using cookies and similar technologies.

3. How We Collect Personal Information
We collect personal information when you provide it to us directly (for example, when you place an order, create an account, fill in a form, subscribe to our marketing list, or contact us). We may also collect information automatically through our website technologies (such as cookies and analytics tools).

4. How We Use Personal Information
We use personal information to:

    provide our products and services to you
    process payments and deliver orders
    manage customer accounts
    respond to enquiries and provide customer support
    send marketing communications where you have opted in (you can opt out at any time)
    improve our website, products and services
    comply with our legal obligations and resolve disputes

5. Disclosure Of Personal Information
We may share your personal information with trusted third parties who help us operate our business, such as payment processors, delivery and logistics providers, IT and cloud service providers, website and analytics providers, and professional advisers (such as accountants or lawyers).

We only disclose personal information where it is necessary for these purposes, or where required by law.

6. Overseas Storage
Some of our service providers may store or process personal information outside New Zealand. Where we disclose personal information overseas, we take reasonable steps to comply with the Privacy Act 2020 (including IPP 12), such as by ensuring the recipient is subject to comparable privacy safeguards and/or using contractual protections where appropriate.

7. Security
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification, or disclosure. However, no method of transmission or storage is completely secure.

8. Access And Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate. To make a request, please contact us using the details below.

9. Retention
We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. We take reasonable steps to delete or de-identify personal information when it is no longer needed.

10. Privacy Complaints
If you have a complaint about how we handle personal information, please contact us. We will investigate and respond as soon as reasonably possible. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.

11. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:  admin <..AT..> dmxking.com